Legal Document
okbaji Terms and Conditions
This document sets out all the rules and conditions that apply between you and us when using the okbaji platform. Please read the entire document carefully before creating an account.
Last updated: January 2025
Table of Contents
- 1. General Provisions
- 2. Membership and Account
- 3. Age Limit and Eligibility
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Betting and Gaming Rules
- 7. Account Closure and Suspension
- 8. Limitation of Liability
- 9. Privacy and Data Protection
- 10. Responsible Gambling
- 11. Changes and Updates
- 12. Dispute Resolution
01
General Provisions
Important Notice: The terms and conditions stated on this page form a legally binding agreement. By registering an account or starting to use the platform, you are considered to have fully accepted these terms.
1.1 Application of Terms
- These terms and conditions apply to all services, games, bets and financial transactions provided on the okbaji platform.
- These terms take effect when you access the platform through the okbaji website, mobile app or any other channel.
- If you disagree with any part of these terms, please refrain from using the platform.
- These terms have been written in Bengali and the Bengali version shall be considered the final and binding version.
1.2 Definition of Services
In this document, "services" refers to all types of sports betting, casino games, live casino, slots, fishing games and other gaming activities available on the okbaji platform. To learn more about us, please visit the okbaji About Us page.
- "Member" or "user" refers to any person who operates a registered account on okbaji.
- "Account balance" refers to the total funds held in a member's wallet.
- "Bonus funds" refers to money added to an account through promotional activities, which are subject to separate wagering conditions.
02
Membership and Account
2.1 Registration Process
- Each member may open only one account. It is strictly prohibited for one person to hold multiple accounts.
- All information provided at the time of registration must be true, accurate and up to date.
- okbaji reserves the right to immediately close an account registered with false or misleading information.
- It is the member's own responsibility to keep their account password and login details completely confidential.
2.2 Identity Verification (KYC)
- okbaji may at any time request a copy of a member's national ID card or passport to verify their identity.
- We reserve the right to place withdrawal requests on hold until the verification process is complete.
- If there is doubt about the authenticity of the documents provided, additional verification may be requested.
- All information related to identity verification is stored in accordance with our privacy policy.
2.3 Account Security
You bear primary responsibility for keeping your account secure. If you notice any unauthorised activity or suspicious transactions on your account, notify us immediately via our 24/7 live chat support. Sharing your account with or allowing access by any third party is strictly prohibited.
03
Age Limit and Eligibility
Age Limit: Members must be at least 21 years of age to use all services on the okbaji platform. It is strictly prohibited for minors to open an account or participate in any gaming activity.
3.1 Eligibility Conditions
- The member must be at least 21 years of age on the date of registration.
- You must play on your own account — playing on behalf of or as a representative of another person is prohibited.
- Persons prohibited due to mental illness or professional training restrictions may not open an account.
- okbaji employees and their immediate family members may not participate in active betting on this platform.
- If anyone opens an account on behalf of a minor, the accounts of all parties involved will be cancelled and any deposited funds will be forfeited.
04
Deposits and Withdrawals
4.1 Deposit Rules
- The minimum deposit amount is ৳100 (one hundred taka).
- Accepted payment methods for deposits: bKash, Nagad, Rocket and Upay.
- When making a deposit, use the correct amount and reference number.
- Deposits from third-party accounts are not permitted — payment must come from a method registered in the member's own name.
- If a deposit is made through fraudulent or unauthorised means, the account will be suspended immediately.
4.2 Withdrawal Rules
- The minimum withdrawal amount is ৳800 (eight hundred taka).
- Withdrawal methods: bKash, Nagad, Rocket and Upay.
- Withdrawal requests are generally processed within 10 to 45 minutes.
- Withdrawal requests will only be approved to a payment account registered in the member's own name.
- Withdrawals may be placed on hold if identity verification has not been completed.
- Withdrawals may be restricted until active bonus wagering conditions have been met.
05
Bonuses and Promotions
5.1 Welcome Bonus
New members at okbaji receive a 100% bonus on their first deposit, up to ৳15,000. A 20x wagering condition applies to this bonus. For example: if you deposit ৳1,000 you will receive ৳1,000 in bonus, giving a total balance of ৳2,000, and you must place a total of ৳1,000 × 20 = ৳20,000 in bets before withdrawing the bonus.
- Bonus money is credited as a bonus — it is not a direct cash payment and meeting the wagering condition before withdrawal is mandatory.
- The bonus is available only once, on each member's first deposit.
- If a member attempts to abuse the bonus or claim it through multiple accounts, the account will be cancelled.
5.2 Other Promotional Offers
- Weekly Reload Reward: 20% of deposit, up to ৳5,000 — 15x wagering; minimum deposit ৳100.
- Slot Festival Bonus: 30% of deposit, up to ৳8,000 — 20x wagering; applies to daily deposits in the slots section.
- Cricket Josh Offer: 25% of deposit, up to ৳6,000 — 18x wagering; once per week during cricket season.
- Birthday Special Gift: up to ৳2,000 — 10x wagering; each member may claim once per year.
- Refer a Friend Reward: up to ৳3,000 — 12x wagering; applies once per successful referral.
- okbaji reserves the right to change the terms of any promotional offer. Notice will be given on the platform before changes take effect.
06
Betting and Gaming Rules
6.1 General Betting Rules
- A bet that has been confirmed cannot be changed or cancelled.
- okbaji reserves the right to cancel bets recorded at abnormal prices due to a technical error.
- In sports betting, the betting market for an event may close before the event begins.
- If a match is abandoned or postponed, specific rules will apply to the related bets.
- If a member attempts to manipulate bets using multiple devices or accounts, the account will be cancelled.
6.2 Prohibited Activities
- Using multiple accounts to claim bonuses or rewards more than once is prohibited.
- Intentionally exploiting any technical error or vulnerability in the platform is prohibited.
- Placing bets with the help of automated software, bots or any unauthorised tool is strictly prohibited.
- Attempting to manipulate, collude or commit fraud against other members is prohibited.
- Using the platform for money laundering or suspicious financial transactions is prohibited.
07
Account Closure and Suspension
7.1 okbaji's Right to Suspend
- In the event of a breach of these terms, an account may be suspended or cancelled without prior notice.
- An account may be temporarily frozen for investigation purposes.
- If a member is found to be involved in fraudulent activity, the account balance may be forfeited.
- For accounts that have been inactive for an extended period, okbaji may apply a separate inactivity policy.
7.2 Member's Right to Close Their Own Account
- Any member may at any time request permanent closure of their account through live chat.
- Active wagering conditions should be met and withdrawals completed before closing the account.
- If you wish to self-exclude under responsible gambling, please contact the support team.
08
Limitation of Liability
8.1 Service Interruptions
We always strive to ensure uninterrupted service on the okbaji platform. However, okbaji will not be liable for temporary unavailability caused by technical issues, server maintenance or third-party service disruptions.
- okbaji will not compensate for interruptions to bets or games caused by loss of internet connection.
- okbaji is not directly liable for software errors on the part of third-party game providers.
- okbaji reserves the right to correct or cancel any prices or results displayed incorrectly due to a technical error.
8.2 Limits on Financial Loss
- Under no circumstances will okbaji be liable for a member's indirect, incidental or consequential losses.
- In any case, okbaji's maximum liability will be limited to the total amount of the transaction in question.
- Financial losses resulting from betting outcomes are at the member's own risk — okbaji will not accept any responsibility for such losses.
09
Privacy and Data Protection
9.1 Data Collection and Use
okbaji gives the highest priority to protecting members' personal data. To learn in detail how information collected during registration and use of the services is stored, processed and protected, please read our Privacy Policy and Data Protection Statement.
- SSL encryption and advanced security measures are used to protect member data.
- Data collected for identity verification and financial transactions is not sold to third parties.
- There may be an obligation to share information with the relevant authorities for legal reasons or investigation purposes.
- Members may request to view, correct or delete their own data.
10
Responsible Gambling
10.1 Responsible Gambling Commitment
okbaji believes that recreational gaming should be enjoyed in a mindful and controlled manner. We encourage our members to develop healthy gaming habits. Full details on responsible gaming guidelines and self-exclusion methods are available on our dedicated page.
- Members can set daily, weekly, or monthly deposit limits for themselves.
- There is an option to temporarily pause your account for a set period of time.
- Requests for long-term self-exclusion can be made through the support team.
- Support is available 24/7 via live chat during difficult moments.
Please remember: there is always a risk of loss when betting. Do not spend beyond your means, and play in limited amounts for entertainment purposes only. All gaming services are for users aged 21+.
11
Changes and Updates
11.1 Right to Modify Terms
- okbaji reserves the right to change, revise, or update these terms at any time.
- Members will be notified of significant changes via a notice on the platform or by email.
- Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
- Members have the right to close their account if they do not agree with the updated terms.
11.2 Changes to Services
- okbaji may add, modify, or discontinue any game, service, or feature at any time.
- The right to change the terms of bonuses, promotions, and the VIP program is reserved.
- In the event of a service discontinuation, members will be ensured the ability to withdraw their balance.
12
Dispute Resolution
12.1 Complaint Submission Process
If you have a complaint regarding a transaction, bet outcome, or service, please first raise the matter through our 24/7 live chat support. Our frequently asked questions and troubleshooting page may also be helpful for general queries.
- When submitting a complaint, please provide your account name, the relevant transaction ID, and a detailed description of the issue.
- The okbaji support team will review the complaint and attempt to provide a resolution as quickly as possible.
- If the issue is not resolved via live chat, a detailed complaint can be sent by email.
12.2 Final Decision
- In resolving disputes, the decision of the okbaji authority will be considered final and binding.
- Fairness and transparency will be ensured in the review of each dispute.
- For any legal matters relating to these terms, applicable laws and regulations will be followed.
21+
Age Verification is Mandatory
All services on okbaji are for individuals aged 21 or above only. Age is verified at the time of registration, and registering with false information will result in the account and deposited funds being forfeited.